Hit Us Up

Got a question? Tangled up in a technical issue? Just want to tell us how much you love the squish factor of the new bamboo acrylic blend?

We’re here for it.

We try to keep things simple. Here are the best ways to reach the humans behind HYPE Yarns.

The Main Line (Email)

For order issues, returns, or anything that needs investigating.

Drop us an email. We aren't bots, and we actually read what you send.

👉 [hello@hypeyarns.com]

When will we reply?
We aim to get back to all emails within 24 hours, Monday to Friday. If you email us on a Saturday night while frantically trying to finish a project, hang tight—we’ll get back to you on Monday morning once we've had our coffee.

Slide Into The DMs (Social)

For quick questions, vibes, and showing off your makes.

We live on TikTok and Instagram. Tag us in your projects or send a quick DM.

👉 [@HYPEyarns]

Side Note: If your issue is complicated (like "my parcel is missing"), please email us instead. It’s way easier for us to track order numbers over email than Instagram DMs.

HYPE HQ (Snail Mail & Returns)

This is our warehouse address for returns and official business. It is NOT a physical shop.

Please don't turn up here expecting to browse the aisles—it's just a lot of cardboard boxes, packing tape, and busy people fulfilling orders.

HYPE Yarns Ltd.
Unit 12F

Vantage Point

Mitcheldean

GL17 0DD

United Kingdom

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Wait, before you type...

Have you checked the [FAQ Page]? (Link this to your FAQ). There's a solid 90% chance the answer to your question (especially if it's "Where is my order?") is already waiting for you there.